Better Business Bureau


Cynthia: IF YOU ARE LIKE A LOT OF PEOPLE HERE AT KETK AND ON THE MARKET FOR SOME NEW WHEELS, WHETHER LOOKING FOR YOUR FIRST CAR, SOMETHING MORE FAMILY-FRIENDLY, BUYING A USED CAR IS MORE ECONOMIC FRIENDLY, CAN BE A HASSLE IF DONE INCORRECTLY. ÃÃBETTER BUSINESS BUREAU WITH TIPS ON BUYING A USED CAR THE RIGHT WAY. BY THE WAY AND NO BLANKETS TO BRING. MR. WILHITE WAS DECORATIONS, I HAVE NO BLANKETS TO BRING. Cynthia: [INAUDIBLE] MUST BE ONE OF THE THINGS WE GET A LOT OF COMPLAINTS ABOUT WAS USED CARS DEALERSHIPS, THERE’S 14,000 COMPLAINTS ON DEALINGS WITH THESE CARDS AND PRIMARILY COMES FROM THE DEALERSHIP SAYING OR SELLING SOMETHING THAT IS FRANKLY NOT WHAT YOU INTENDED TO BUY. WE ARE ALWAYS TRYING TO SAY YOU NEED TO DO YOUR HOMEWORK, WE NEED TO LOOK AT THIS. YES, USED CARS, FINANCIALLY CAN BE MUCH BETTER OPTION. I HAVE A USED CAR AND WE TALKED ABOUT IT. THEY CAN BE REALLY GOOD GOOD WHEN DONE PROPERLY AND UNFORTUNATELY THINGS GO SOUR, YOU LITERALLY CAN GET A LEMON AND THAT’S NOT GOOD A COUPLE THINGS TO BE ON THE LOOKOUT FOR SOMETHING SAYS AS IS, KNOW WHAT THAT MEANS, IF IT IS AS IS, THIS IS BROKEN OR THAT IS BROKEN AND THIS IS INCORRECT, THAT IS WHAT YOU’RE BUYING. NOT AS IS WHEN WE FIX IT BUT AS IT IS RIGHT HERE ON THE LOT. BE VERY VERY CAREFUL OF THAT. Cynthia: HOW TO MAKE SURE THAT EVERYTHING Ã| THE POINT IS HERE TO TRY TO KNOW IS MUCH AS YOU CAN.THE FIRST THING YOU WANT TO DO AND THIS IS WHAT I WOULD RECOMMEND FOR REALLY ANY VEHICLE IS YOU WANT TO LOOK AT THE VET NUMBER, VEHICLE IDENTIFICATION NUMBER AND YOU WANT TO LOOK IT UP AND YOU WANT TO RUN A CAR REPORT, DO THAT TO THE GOVERNMENT OR THROUGH CARFAX. YOU WANT TO RUN A CAR HISTORY REPORT. SEE WHERE THE VEHICLE HAS BEEN AND KIND OF WHAT THE HISTORY IS ON IT. NUMBER TWO IS RIGHT THERE ON THE SCREEN HAVE A THIRD PARTY INSPECTOR, NOT THE DEALERSHIP INSPECTOR, HAVE A THIRD PARTY, IF YOU HAVE A TRUSTWORTHY MECHANIC OR AUTO GUY OR GAL YOU WANTED TO GET TO, ASKED THAT YOU’RE ABLE TO DO THAT. THAT IS A SIGN OF TRUST FROM THE DEALERSHIP TO GO AHEAD AND TAKE THE CAR AND HAVE IT LOOKED AT BECAUSE WE BELIEVE NOTHING IS WRONG WITH IT AND BELIEVE IT’S A GREAT VEHICLE. THE THIRD PARTY EXPECTED, READ THE CONTRACT CAREFULLY, I’M A TERRIBLE SCAMMER AT EVERYTHING. Cynthia: I’M ALWAYS LIKE. [INAUDIBLE] THIS IS GREAT, THIS IS GREAT, I AGREE, SON. THE PROBLEM IS YOU DON’T WANT TO DO ALL THAT AND HAVE A PROBLEM, AND THEY SAY YEAH BUT IT’S IN THE CONTRACT, THAT WE CAN’T FIX THIS OR WE CAN GIVE YOU A REFUND. YOUR HANDS ARE TIED BECAUSE YOU DIDN’T DO ANY OF THIS LIKE I NORMALLY DO AND YOU SKIM IT AND SIGN IT. FINALLY, CONSIDER A CERTIFIED PREOWNED, THE STATION YOU’RE WATCHING THE OTHER STATION YOU SEE GOOD QUALITY, CAR DEALERSHIPS THAT HAVE ADVERTISED CERTIFIED PREOWNED VEHICLES THAT MEANS THEY’VE GONE THROUGH TESTING, HAVE DONE RESEARCH ON AND THESE VEHICLES ARE CONSIDERED TO BE HIGHER QUALITY, USED VEHICLES AND THE ONES THAT YOU WANT TO COME IF YOU CAN YOU WANT TO BE ON THE LOOKOUT TO PURCHASE A PREOWNED CERTIFIED BECAUSE THOSE WILL BE THE BEST QUALITY. ONE THING THAT WASN’T ON THERE’S TICKET FOR A TEST DRIVE. TICKET FOR A REAL TESTER, GET THE CAR, DRIVE AROUND THE BLOCK, GO THROUGH THE LOOP AND TYLER, GETTING TRAFFIC AND SEE HOW TO OPERATE SO THAT IT FITS YOUR NEEDS AND DO ANY OF THESE THINGS AND YOU’LL BE GOOD TO BUY USED CAR.>>Cynthia: THAT’S THE THING I HAD FRIENDS WITH PROBLEMS THAT THEY ALWAYS WANT TO TURN THE RADIO ON MONDAY TO A TEST DRIVE AND THEY DON’T HEAR SOMETHING. IS AS SIMPLE AS THE RADIO DOESN’T WORK OR MAYBE THAT’S ASSIGNED TO GO, WITH THE SHOP ELSEWHERE LIKE A ONE EVERYTHING IS GOOD AS IT CAN BE. CONSIDERING THE CIRCUMSTANCES

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