Check24 Internet Comparison Walkthrough & Order in Germany (DSL, Cable, LTE)


Hi, my name is Georg from Berlincheap.com
and today I will show you how to order an Internet provider for your home. And we will do that via a site called Check24. And Check24 is a comparison site, so they
not only compare internet providers but also electricity or gas providers and many other
things. So if you need one of these you also can check
out my article on electricity and gas providers. Now we will use Check24 first of all because
they compare. So we have one place where we need to look
and we can see a comparison of all the German internet providers. And the second reason is: Check24 often has
special deals. So we can actually get at the same company,
the same provider, a cheaper deal than at a provider directly and all information in
the video you can also find in my article under berlincheap.com/internet. So you see the whole process is here documented,
every step has its own paragraph. So if you need to look up something for instance
some vocabulary that you will find in the process that you can also find it here in
the article. OK, so the core of the article is this comparison
table. And the first thing you need to enter and
make sure it’s correct is the area code. So that one here. And the area code is the area code of your
city. So for Berlin it’s 030. So if you’re from Berlin then it’s all fine. We can just continue. If you’re not from Berlin and you don’t know
your area code, then you can look up in the German phone book. So there’s a link up here. There we go, “what is my area code?” You can click here to German phonebook and
then a new page opens and let’s say you’re from Hamburg, you don’t know the area code
for Hamburg, just type in Hamburg, click, and you see it’s 040. Then you would take to, 040 and to find Hamburg
internet providers you would enter here 040. We are now in Berlin so let’s stay with 030. The other things that you can set up here
are the flat rate types, so the flat rate, in case you don’t know, it just means that
you pay a certain fixed amount of money and you have unlimited internet data. So this is why the first one is checked. We want unlimited internet and not capped. The other things you can select here is a
landline flat rate. So if you want to have unlimited landline
calls in Germany, you could select also this one. And if you want to have a TV service, you
can click here. Now we don’t need all these things, so we
leave them out. Here you can also set up the bandwidth. So the default is 16 MBit/s. It’s actually fast enough for watching YouTube
for regular decent Internet connection. It’s might be not enough for uploads if you
need to upload often bigger files, then you might maybe go for 50, 16 is downstream bandwidth,
the upload correlates, it’s often maybe for 16 you often get 2 megabit upload and with
50 MB, you get 10 megabit upload. That is all written in the table. So let’s look there, but here you can select
a higher bandwidth. Now we stay with 16 MBit, then below come
all the offers that match our criteria. And first you need to know, so here are three
types of internet connections. The most typical one is via phone. So it’s a DSL connection that comes via your
phone line. And that’s the most often one actually. Then there is a connection via cable. It comes via your TV cable and the third option
is via mobile, via LTE. So it’s not really easy to find that here
in the table. Like to really be sure what type of connection
it is, you click on details and then on Vertragsdaten and then you can see here Anschiussart. OK, so this one is LTE. Another example, here Vodafone, you already
can read it, its Cable, but like just check it’s in the same place. Yeah, Anschlussart Kabel. So these ones are mobile and cable. I mostly prefer DSL. So let’s look for a DSL one. That should be this one here. Tarifdetails, Vertagsdaten, Anchlussart DSL. OK. So this one comes via your phone line. And you can see also the actual download rates. So 25 MBit downstream, 5 Mbit upstream. However, here’s a little minus. So at this tariff if you will get throttling,
that means that once you have used 300 GB per month, then the connection will be much
slower. And, yeah, so I don’t like that. I want to use full bandwidth all the time,
don’t think about how much I already downloaded. So I will pick another option. And this is this one, O2, 24 months. And no throttling. Yeah, 24 months you might read, oh, that’s
a long, that’s the contract term. And that might be a long-term, but in fact
you have to know one thing. So maybe you’re worried, OK, I can’t order
for 24 months because I will maybe just leave my place after 10 months or 12 months. So I don’t want to be bound so long. Now for this case, you have to know in Germany
you actually can cancel an internet contract if you can prove that you leave your place
that you move to another place where you can’t continue the current contract. So if you can prove with an Abmeldung and
another Anmeldung or if you just leave the country and you can actually prove that, then
you can cancel also a 24-month contract earlier. So that shouldn’t be a reason that you are
not ordering such a long-term contract. Yeah, so, and honestly, if you really want
to get a cheap deal, you have to actually find mostly such long-term contracts because
otherwise, they’re not really on the market. OK. So, this one would mean 19.16 EUR per month. Let’s pick this, you can already check the
details here. Yeah, let’s look maybe in detail. So this is a column with “einmalig”, it means
that these are the one-time costs that you will pay for this contract. So at the beginning, you will pay one time
an Anschlussgebühr fee for the registration. There is no shipping. You will get one number for free and you actually
get a bonus. So this is why… this here is a minus, so
you pay 40 EUR, but you get the bonus of 60 EUR via cashback. I will explain later what it needs in particular. So this first column means these are all the
one time cost and the second column are all the monthly costs. So monthly you pay 29.99 EUR, but you will
get, a bonus from Check24 every month deducted 10 euro. So you will then pay effectively 19 EUR every
month. And what they here do: this average per month
means you’re effective price per month. So they put this all into one big pot: So
the one-time costs 40 EUR, but minus 60, so -20 EUR, plus all these monthly costs. So 24 months times 19.99 EUR, and then they
divide it by 24 months. And then you have your effective price per
month, which is 19.16 EUR. OK, you already can read here: After the 25th
month, so after these two years, if you still stay at this contract, then you pay 29.99
EUR but you don’t have to, because you can cancel it earlier. The term is only 24 months. And, I would actually recommend to cancel
that and to then look for a new provider because otherwise you’re really 10 EUR higher, after
these two years. Now let’s check, let’s pick this contract,
we go here and continue click, new page opens and we have again, the overview. So to really be sure that they show us again
what we will pay. And here we also see the contract term. So the minimum term is 24 months. The cancellation period is 3 months. So 3 months before the end of this minimum
term, you have to cancel it latest. So latest after 21 months you have to cancel
it. And, if you don’t cancel it, then you get
another 12 months, in this contract. So yeah, this why I always recommend like
either put a calendar on notice that you get an email after these 21 months, or even already
after 20 months, to have really some time frame to cancel it – or even better: just
cancel it right away. Like you can just order it, and then after
one month, just write an email to say, I cancelled the contract, within the or at the end of
the contract term, in German it would be, I’ve put it in description, “zum Ende der
Vertragslaufzeit”. And then you can be sure that there is no
automatic extension of the contract. Usually they already… so you shouldn’t be
afraid that you will be without Internet because they will think about it. Usually the company then comes back to you
and says “oh, you cancelled your contract, maybe you still want to stay and we offer
you some special deal”. And so this is a really… it saves so much
of mind energy because then they care about you and you don’t have to think about cancelling. OK. This is again, this table, I already explained
it, effectively 19.16 EUR but don’t forget you actually need to pay 19.99 EUR, to O2
but you will get one time this cashback, more on the cashback at the end. OK, so let’s continue. Next step. So this is the hardware and this is actually
something new: Usually they used to just give you a modem and a router for free. Now apparently they change the policies so
very often, also on all the other contracts: you either have to have your own router, your
own hardware. Then you can just continue with that option. But then you have to make sure that you have
a Fritzbox or some other router that also works with O2. In case you’re not sure you don’t have these
things then you have to rent one from them and it means that you would rent it for what
1.99 EUR per month and you also have to send it back after your contract finished. I always prefer that option because then I
can make sure, OK, I have internet at the beginning and maybe if I later find some used
router or I can use some modem, some router from another contract I have at home, then
I test it, and if it works then I can send it back and I save the 2 EUR. But I prefer to start with these 2 EUR renting
fee for their modem. OK, next step. And now they want to know where we live. So the first question is what type of building
is it? So this is one-family house, this is multi-apartment-
house. This is the more likely thing in Berlin, then
they ask: is it the front building or the rare building? Let’s assume it’s the building where you live. Etage is the level. So in Germany, it always starts with zero,
so zero level is the Erdgeschoss. And then if you have to go one level upstairs,
then it would be the first level. This is the rough location of the apartment,
is it left or middle or right, let’s go for the middle. And here they are asking: do you already have
a contract? So I guess no because you just moved to Germany. But if you already would have a contract and
say after these two years you want to switch to another one, then you would pick yes. Then you could also say which provider you
have the contract with and then Check24 would even take care about cancelling the old contract. So, a pretty nice service. Now let’s assume you don’t have one. So then it’s a no, then we continue with Anschlusstermin,
it means what is the desired date? When should the contract start? This is as soon as possible schnellstmöglich
or it’s Wunschtermin. So this could be useful if you know that you
will move to a new place in two months and then you can already say, so in two months
I want to have internet there. You see that the earliest possible Wunschtermin
is in three weeks. And yeah, that’s sad but it’s true. In Germany, especially for the DSL, they often
have like the company that you’re getting the internet from, in this case O2, has to
get back to the company that is owning the last mile, that the actual phone line into
my apartment. And because they need to coordinate and need
to get back and find a date where their technician comes, it always takes like three weeks that
this can be realized. So yeah that’s something we have to live with. Sometimes it can be quicker with cable, so
you could maybe try it some cable contract and then go for schnellstmoglich. But yeah, usually count with the three weeks. Yeah, we don’t have Wunschtermin, we pick
schnellstmöglich. The last thing, Einzelverbindungsnachweis,
that’s a thing for the billing. So every month you will get a bill and you
can choose if on this bill all your phone connections, so all the numbers you’ve dialed
during that month, should be either not listed at all or should be listed, but obfuscated,
so the last digits would be visible, that would be “verkürzt”, or if they should be
listed fully. So if you want to know like, OK, which numbers
I dialed and how much money did it cost, then you can go for vollständig and in this case
you have to acknowledge, so this says, I acknowledge that I’ve told all the people living in my
apartment about the full listing of their numbers. So it’s mostly a privacy thing. So if you live in a flat share, then you have
to tell all the people that live there. “Yep. I can see all the numbers you’ve dialled.” OK. Let’s accept this, continue. And here we go with our personal data. So first thing is email address because we
will get a confirmation by email, very useful. Let’s go with some dummy data. There is the salutations so it’s either Mr
or Mrs. First name, last name, birthday, phone number. In fact, if your phone number starts with
49 something, then you have to put it here without the 49. So it has to start with 0. Here you have to put in your zip code, postal
code. Let’s say I live here. And here the street and there is actually
a select box. So they want to make sure that the address
exists. So when you start typing the first letters
then all the streets available under that postal code will be listed here. This check box says yes use this address not
only for billing but also for sending me all the hardware. That’s usually what you want. And payment. So this will be done via direct debit. Direct debit means that you give them the
bank account number and you allow the Internet provider to deduct the money every month automatically
without you needing to send them the monthly fee. That might sound a bit dangerous because,
well maybe they take off too much money, but you can be relaxed about this because this
direct debit thing is a pretty normal thing in Germany, and it also allows you to take
your money back in case you believe it was wrongly paid. So I think six weeks after every direct debit
payment in Germany you can still go to your bank and say: “hey, please revert his payment,
I don’t agree with that”. So let’s enter some IBAN number. Here you go… by the way, it has to be a
German IBAN or IBAN number. So in case you don’t have a German bank account
yet, simply check out my article on free German bank accounts, the link is in the description. And then we go to the overview. So we see again, all the things that we have
put in. This one is interesting so you have 14 days
to change your mind. Within 14 days you can send them a mail and
say, oh, I don’t want this. I’ve changed my mind. Then you see all the details that you’ve entered,
address, and bank account number as soon as possible. Here again, the minimum contract term and
so on. Here again the overview of the money you will
pay. You see something changed because we actually
ordered now the modem, the WLAN modem. By the way, WLAN means Wi-Fi in German, you
will encounter this oftentimes. So yeah, you will have Wi-Fi at home and because
they will need to send a modem, a one time shipping cost was added, 9.99 EUR. And here is the so called cashback. Now, let’s go into detail. Cashback means Check24 says: “hey, thanks
that you ordered via us because we get some commission from O2 for this and we want to
share the commission with you. And so if you prove to us that you actually,
really ordered his contract and you are using the O2 contract, then you will get 60 EUR.” And you prove that by sending an email to
Check24 with your first invoice. So the first bill that you get from O2 you
need to send to Check24. I’ve added the email address in the description. And so once you sent that first invoice from
O2 to Check24, then Check24 will pay you the 60 EUR out to your bank account. OK. Yeah. And again, like all this money put together
in a pot, like onetime costs, the monthly costs and then divided by 24 is 21.56 EUR. This is your effective price per month. OK. Now if I would click here, then I would actually
order this Internet contract, I’m not doing that because I have already one. Just to show you, you need to still click
on “Kauf abschließen”, that one here. If you still have some questions then feel
free to ask in the YouTube comments or also in the article comments on the blog, I will
try to answer them quickly. And yeah, I think that’s it. If you liked the video, don’t forget to subscribe
to the channel and see you next time.

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One thought on “Check24 Internet Comparison Walkthrough & Order in Germany (DSL, Cable, LTE)

  1. Germany's internet is fucked up, germany's internet can be easily compared to Africa's internet, in Eu no country exist with a internet like this, maybe Germany is the richest country in Europe but with that internet, u better live in Romania with 1000mbps with a price of 30dollars per month

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